Privacy Policy

Last updated: May 7, 2026

Sea Oats Motel (“Sea Oats,” “we,” “us,” or “our“) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website at sea-oats.com, contact us, or stay at our property at 3420 Scenic Hwy 98, Crystal Beach, Destin, Florida.

By using our website or services, you agree to the practices described in this policy.

Information We Collect

Information You Provide Directly

When you make a reservation, contact us, or sign up for communications, we may collect:

• Name, email address, phone number, and mailing address
• Payment card information (processed securely by our booking system)
• Government-issued identification at check-in (per Florida hospitality law)
• Reservation details (dates, room preferences, party size)
• Communications you send us (emails, messages, feedback)

Information Collected Automatically

When you visit our website, we automatically collect:

• IP address and approximate location
• Device type, browser type, and operating system
• Pages visited, time spent, and referring website
• Cookie and similar tracking data (see Cookies below)

Information from Third Parties

We may receive information about you from:

• Online travel agencies (e.g., Expedia, Booking.com) when you book through them
• Our reservation management system (Mews)
• Analytics and advertising partners

How We Use Your Information

We use the information we collect to:

• Process reservations and provide hotel services
• Communicate with you about your stay, including confirmations and follow-ups
• Send marketing communications (only if you opt in; you may unsubscribe at any time)
• Improve our website, services, and guest experience
• Prevent fraud and ensure the security of our property
• Comply with legal obligations, including tax, hospitality, and law-enforcement requirements

How We Share Your Information

We do not sell your personal information. We share information only as follows:

Service Providers

We share information with trusted third parties who help us operate our business, including:

• Mews — our property management and booking system
• Google (Analytics, Search Console) — website performance and search visibility
• Email service providers — to send transactional and marketing communications
• Payment processors — to process card payments securely
• Hosting and security providers — to operate our website

Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect the safety, rights, or property of Sea Oats, our guests, or others.

Business Transfers

If Sea Oats is acquired, merged, or sells assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Understand how visitors use our site (analytics)
• Enable features such as the booking system
• Prevent fraud and improve security

You can control cookies through your browser settings. Disabling cookies may limit some features of our website. For more information about cookies and how to manage them, visit allaboutcookies.org.

Data Retention

We retain your personal information only as long as necessary to:

• Provide hotel services and fulfill reservations
• Comply with legal, tax, and accounting obligations (typically 7 years)
• Resolve disputes and enforce our agreements

When information is no longer needed, we delete or anonymize it.

Your Privacy Rights

For All Visitors

You may contact us at any time to:

• Request access to the information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications

California Residents (CCPA / CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and share
• Request deletion of your personal information
• Opt out of the “sale” or “sharing” of personal information (we do not sell personal information)
• Be free from discrimination for exercising your privacy rights

EU/EEA and UK Residents (GDPR)

If you are located in the European Economic Area or United Kingdom, you have rights under the General Data Protection Regulation, including:

• Access, correction, deletion, and portability of your data
• Restriction of processing and the right to object
• The right to withdraw consent at any time
• The right to file a complaint with your local data protection authority

Other US States

Residents of states with comprehensive privacy laws (including Virginia, Colorado, Connecticut, Texas, Oregon, and others) have similar rights to access, correct, and delete their personal information.

To exercise any of these rights, contact us at info@sea-oats.com.

Children’s Privacy

Sea Oats Motel requires registered guests to be 25 years of age or older. Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it.

Security

We use reasonable physical, technical, and administrative safeguards to protect your information. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security but work continuously to protect your information.

Third-Party Links

Our website may contain links to third-party websites (including TripAdvisor, online travel agencies, and partner attractions). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent version. Material changes will be communicated through our website or by email when appropriate.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact us at:

Sea Oats Motel
3420 Scenic Hwy 98
Crystal Beach, Destin, FL 32541
Email: info@sea-oats.com
Phone: (850) 837-6655